Corporate Training Division
Customer satisfaction is at the heart of our training process. They say that it costs five times as much to attract new customers as it does to keep an existing one. Building customer relationships for us is moving up a ladder and at top rung of the ladder are our loyal customers.
Continuous improvement is our commitment :
Primary focus on service and on service and on service.
The relationship we have with each and every customer is incredibly important to us. And that means working tirelessly every day to give all our customers the best possible service at every point of contact they have with us.
Whole working mechanism is built around the focus on customers. We will continue to place customers' needs first - every time.
HSM's Corporate Training & Workshops Vertical is an entity specifically created to cater to corporate houses - to make the engagement more efficient, cost effective and take minimum amount of time. We specialize in designing courses tailored to meet your specific needs, like Knowledge, Skills, Tools, Techniques and Participants' Profile designed to get results within your specific time frame and budget. We assure you to seamlessly integrate these programs into your convenient schedule to quickly train the employees and give them the competitive edge which is vital in today's day and age.
Corporate Training Division of HSM helps organizations to expand performance by increasing productivity and effectiveness of individuals and aligning them to their business objectives.
provide a measurable return on investment for their training Investments, creating the business justification for training expenditures. assess employee competencies against job requirements, identify gaps and create development plans to enable effectiveness and growth.
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Creating a learning culture within your organisation will take you one step beyond just acquiring the skills that you need to deliver its products and services.
It will empower your people to achieve dramatically improved results compared to more traditional organisations, as it enables staff to:
a. easily adapt to change
b. actually anticipate change
c. be more responsive to the market place
d. generate more energetic, loyal and goal oriented employees
e. grow through innovation.
Learning cultures can be achieved in all Authorities, Industries and Companies of all sizes.
The programme will explore the "WHAT? WHY? and HOW?" of Learning Cultures and will challenge attendees to consider the WHEN? -i.e. WHEN will they start their creation of such a culture by encouraging the delegates to create Learning Culture SMART objectives for them or their working groups or departments.